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Contact Us

   

Finding the Right Product

If you need help finding the right product we have constructed an extensive Knowledge Base to help you understand our products, their uses, and the important things to take into consideration when buying. Our Knowledge Base is also designed to answer all your “How do I?” questions.

Manuals, Troubleshooting Guides & FAQs

You will find a list of downloadable manuals, troubleshooting guides and FAQs by clicking on the link below:

Manuals, Troubleshooting Guides & FAQs

Spare Parts

To purchase spare parts you will find a complete list of all the spare parts we stock by clicking on the links below. If it is not on our website we are unable to supply it. Spare parts are not able to be broken down into smaller parts and only come as shown on our website:

Aercus Instruments Spare Parts

Davis Spare Parts

La Crosse Spare Parts

Faults

For faults with AERCUS INSTRUMENTS products please see our detailed Troubleshooting Guide here:

Aercus Instruments Troubleshooting Guide

For faults with DAVIS products please contact the Australian Davis distributor here:

http://www.davisinstruments.com.au/

For faults with LA CROSSE products please contact the Australian La Crosse distributor here:

http://www.lacrossetechnology.com.au/support

For all other products please contact us by creating a support ticket to the right. TO ENSURE A PROMPT RESPONSE please include as much of the following information as possible: product brand and model number, date and location of purchase, invoice number.


Hours: Mon-Fri 9:00am - 5:00pm

Ph: (02) 8006 9394

Suite V71

38 Ricketty St

Mascot

NSW 2020

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ABOUT MONAX

Monax Test and Weather are your specialist weather station and environmental monitoring experts. We have been selling and supporting our products since 2004 and pride ourselves on matching the right product to your needs and providing full after-sales support. We believe our relationship with you starts well before you buy and goes as long as you need us. Shop with Monax and know you’re getting the right product.